Elevate Customer Feedback with Cutting-Edge Technology Tools
Instead of simply gathering customer stats, why not uncover their needs and wants, anticipate their challenges, and personalize their experience? What they think, feel, and experience affects how they interact with your brand and whether they choose you or go to your competitor. Traditionally, gathering customer feedback relied on [...]
Hackers Using Clever Techniques To Trick Windows Users Into Opening Malicious Websites
As a savvy business owner and Microsoft Windows user, you always update your browser and only visit secure websites. But do your employees exercise the same level of caution? If not, your data could be at serious risk. This is especially true now that hackers are using clever techniques [...]
Vote BMT as NJ’s Top Cybersecurity Company
Voting is open for the 2024 NJBIZ Reader Rankings Survey, and Business Machine Technologies has once again been nominated for Best Cybersecurity Company in New Jersey. We need your help to top the list! Voting takes less than 1 minute - simply navigate to the Professional Services Category > Cybersecurity [...]
Keeping Software Updated: The Key to Optimal Business Performance
Businesses are more dependent on software than ever before. This helps them stay competitive, meet customers' needs, and continue to grow their bottom lines. However, most business software requires ongoing maintenance to keep working effectively — hence the need for software updates. Read on to learn why keeping your [...]
Watch Out for This New Malware Campaign
Social engineering is one of the fastest-growing methods for hackers to gain access to networks for malicious purposes. Essentially, it means deceiving or manipulating someone into providing information that allows a bad actor to steal information or money or gain access to sensitive computer networks. Although phishing is one [...]
BMT’s IT Health Check program is a comprehensive, proactive approach to IT security issues. The team at BMT was well-prepared and took the time to explain the technical results in a straightforward manner. We recommend and value the IT Health Check, particularly given the many IT security concerns so prevalent in today’s environment.
BMT has been my IT service provider for 10+ years and I am very happy with the level of service I receive. The team does a good job at troubleshooting problems before they become bigger issues. I find the support desk to be easily accessible and the technicians nice, helpful, and diverse in their level of expertise.
The team at BMT is quick to respond to an issue when I send an email to the help desk.
BMT has always done a great job!! I have used them numerous times for me and my sales team, and they always provide excellent service.
BMT staff is always quick to answer questions and fix problems.
The BMT team goes the extra yard in solving issues, the feeling of support is always present with BMT staff.
BMT provides a very family friend vibe to its services and makes a client feel comfortable and at ease with doing business. They seem knowledgeable on whatever it is we’re asking, but when they don’t know, they link you up with the proper channels needed to quickly resolve a situation.
The phishing test BMT provided confirmed my employees and I can identify suspicious emails and are cautious when it comes to opening emails and clicking on links. The testing assured me we have a solid sense of security awareness.
The IT Health Check BMT performed offered a transparent look at the inner workings of our IT systems. The testing was comprehensive and the findings provided insight into unresolved issues. The team at BMT did a great job at explaining the results to our team and aided in mapping a blueprint for future IT investments.
